Privacy Policy

1. Information we collect

We may collect the following information:

• Information you provide: your name, email address, optional phone number, message subject, message, and any other information you choose to include when you contact us.
• Basic technical information: our hosting provider may process information such as IP address, browser type, device type, requested pages, timestamps, and error or security logs when operating and protecting the website.

Please do not include passwords, payment information, government identification numbers, or other sensitive personal information in a contact message.

2. How we use information

We use information to:

• reply to questions, support requests, feedback, and project inquiries;
• communicate with you about the reason you contacted us;
• operate, secure, troubleshoot, and improve the website;
• prevent spam, abuse, fraud, and technical attacks; and
• comply with legal obligations and protect our rights.

3. Sharing

We do not sell personal information. We may share information only when reasonably necessary with:

• hosting and email providers that help us operate the website and receive messages;
• professional advisers when necessary to obtain legal, accounting, or similar advice;
• authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security; or
• a successor or purchaser in connection with a merger, sale, reorganization, or transfer of the business.

4. Cookies and essential website functions

The website may use essential session and security cookies needed for functions such as form security and normal website operation. These cookies are not used for advertising.

We do not currently use advertising or analytics cookies on this website. If that changes, we will update this policy and provide any cookie notice or consent controls required by applicable law.

5. Retention

We keep contact messages only as long as reasonably necessary to answer the inquiry, maintain appropriate business or support records, resolve disputes, or comply with legal obligations. Technical and security logs are retained according to operational needs and the practices of our hosting provider.

6. Security and international processing

We use reasonable safeguards and established service providers, but no method of transmission or storage is completely secure. Our service providers may process information in countries other than your own and use safeguards required by applicable law.

7. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information. You may also have the right to complain to a data-protection authority.

You can choose not to send a contact message. If you use the contact form, an email address is required so that we can reply.

8. Children's privacy

This website is not intended to collect personal information directly from children. If you believe a child has submitted personal information through this website, please contact us so that we can review and, where appropriate, delete it.

9. Game-specific privacy policies

Games published by Callisto Studios may use platform services, advertising, cloud saves, diagnostics, or other features that are not used by this website. The applicable game page contains that game's own privacy policy when one is available.

10. Changes to this policy

We may update this policy when the website, our practices, service providers, or legal requirements change. The updated version will be posted here with a revised effective date.

11. Contact

Callisto Studios
Email: support@callistostudios.io
Contact form: callistostudios.io/contact